Customer Order

Data Exchange

 

Activity (Initiating Entity) Data Content Essential Notes:-
Customer order sent to TOT (Customer) Customer Contact Yes Ability to create on fly
 Company Yes Ability to create on fly
Date Yes Date & Time 
Customer Reference    
Description    
Category    
Artwork assets / detail might not be supplied up front  
Date Required Yes  
Art Services Required (Qty) Yes  
Decorating Services Required (Qty, Position, DSI) Yes  
Garment Details (QTY, Size, Type,), Supply or Contract Yes  
Despatch Services Required (Qty Contents, Dates, Shipping Addresses and services)  might not be supplied up front  
Sanity Check order (TOT) Prod Admin sanity check order content for completeness of above  Yes  
Prod Admin assess order size / date requirements versus capacity (Schedule list object) Yes  
Prod admin may liaise with customer re the above Yes  
Transcribe Customer Order: Capture Key Dates & Credit Validation (TOT) Check to see if existing prior order exists - so can duplicate  Yes  
Create New Shell Job Order (object) Yes This is exposed to schedule list object
Check Credit Status Yes This is rudimentary - check Company On Hold Indicator
Transcribe Customer Order: Capture Order Process Information (TOT) Create Process Line records (object) as needed Yes  
Create (or attach Tech specs to each process line) Yes  
Create Art Requirement records (object) for process lines requiring artwork Yes  
Transcribe Customer Order: Capture Garment Information (TOT) Capture Blank (Input) garment requirements & their associated decorated outputs Yes  
Create Supplier Garment Orders as required Yes Note: placed orders adjust SKU expected Qtys
Transcribe Customer Order: Allocate Garment Requirements (TOT) Adjust Blank SKU Allocated Totals Yes SKU Allocated total increased by QTY allocated
Adjusts Blank SKU available totals Yes SKU Available total decreased by QTY allocated
Transcribe Customer Order: Capture Despatch Requirements (TOT) Capture Despatch Requirement Yes  
Or Request Despatch Details
 
Generate email
Set Despatch Details Requested flag
 

Yes The boiler plate email is in the system
Reconcile and check Customer Order (TOT) Set Job order
Checked By
Checked On
 
Yes  
Raise Customer Order (TOT) Set Job order
Raised Status
Yes  
Communicate Raised order to client
 
See Confirmed Order Report
 
 
 
Yes  
Credit approval check (TOT - new) Before an order is set as raised  - it should be subject to a credit approval check process - this is outlined in quotes / enquiry - although not all final costs are known (despatch) it would be grossly useful
 
But at a minimum the time / date and credit approval result should be recorded on the order as well as the order value used for the evaluation
 
 
Yes